PSLE Grade A1 Situational Writing (Email)

Subject: Commending Your Staff for His Good Deed

Dear Mr Fandi,

I am writing to inform you about the good deed performed by one of your taxi drivers on 15 August 2024.

At about 1.40 p.m., I discovered that I had misplaced my wallet after reaching home. I realised that I had probably left it in the taxi. The wallet contained my student pass and weekly allowance.

This incident caused inconvenience to my mother because she would have had to help me replace my student pass despite her busy schedule. Although she advised me to contact the taxi company, I was still worried because I could not get through and was afraid that my wallet might be lost forever.

Fortunately, the taxi driver, Mr Ben Tan, found my wallet. He identified me as the owner by looking at the photograph on my student pass and kindly returned it to my home.

I would like to thank Mr Ben Tan for his honesty and kindness.

Yours sincerely,
John Lee

Word Count: 147

How to Plan and Write This Situational Writing for PSLE Grade A1

Step 1: Identify the PAF

Purpose

To inform the taxi company's manager about a driver's good deed.

Audience

Mr Fandi, the manager of the taxi company.

Format

Formal email.

Before writing, ask yourself:

• Why am I writing? → To praise the taxi driver.

• Who am I writing to? → The manager.

• What tone should I use? → Polite, respectful and appreciative.

Step 2: Highlight the Required Content Points

Required Point - Information from the Pictures

Date of incident - 15 August 2024

When and where wallet was discovered missing - 1.40 p.m., at home

Inconvenience to mother - She would have to help replace the student pass despite being busy

Why you were still worried - Could not contact taxi company and feared wallet was lost

How driver identified owner - Saw the photo on the student pass

Content Checklist

✓ Date included

✓ Time included

✓ Place included

✓ Mother's inconvenience explained

✓ Reason for worry explained

✓ Driver's good deed described

Step 3: Organise the Email

Paragraph 1 – Purpose

State why you are writing.

Paragraph 2 – The Problem

Explain when and where you lost the wallet.

Paragraph 3 – The Worry

Describe the inconvenience and concern.

Paragraph 4 – The Good Deed

Explain how the driver found and returned the wallet.

Paragraph 5 – Appreciation

Thank the driver and manager.

Step 4: Use A1 Vocabulary

Instead of:

❌ "I lost my wallet."

Write:

✅ "I discovered that I had misplaced my wallet."

Instead of:

❌ "I was scared."

Write:

✅ "I was anxious that my wallet might never be recovered."

Useful A1 phrases:

• I am writing to inform you...

• performed a commendable act

• caused considerable inconvenience

• greatly relieved

• identified me as the owner

• honesty and kindness

• deserves recognition

Step 5: Correct Formal Email Format

Subject: Commending Your Staff for His Good Deed

Dear Mr Fandi,

Introduction

Details of incident

Driver's actions

Appreciation

Yours sincerely,
John Lee

PSLE A1 Examiner's Checklist

✅ Correct formal email format

✅ All content points included

✅ Information presented logically

✅ Formal and respectful tone

✅ Strong vocabulary

✅ Accurate grammar and punctuation

✅ Complete sentences

✅ Word count between 100–150 words

A1 Examiner's Tip

For commendation emails, spend most of your writing describing what the staff member did and why it was helpful. Examiners want to see that you understand the purpose of the email. The stronger your explanation of the good deed and its impact, the higher your score for both Content and Language.

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