PSLE Grade A1 Situational Writing Model Answer

To: manager@gingerrestaurant.com

Subject: Recommendation of Mr Sam for Employee of the Month

Dear Mr Halim,

I am writing to recommend your waiter, Mr Sam, for the Employee of the Month Award.

On 5 August 2022, my mother and I dined at Ginger Restaurant. During our meal, Mr Sam provided excellent service. My mother especially liked how he recommended the spaghetti, which turned out to be delicious. She also mentioned that he had been very attentive when we visited the restaurant previously.

What surprised me most was that Mr Sam served me a slice of cheesecake, my favourite dessert, free of charge. His thoughtful gesture made our dining experience even more enjoyable.

I believe Mr Sam deserves this award because he is attentive, friendly and always goes the extra mile to make customers feel welcome. His outstanding service reflects positively on the restaurant.

Thank you for considering my recommendation.

Yours sincerely,
Colin Teo

Word Count: 132

How to Plan and Write This Situational Writing for a PSLE A1

Step 1: Understand the Task

Ask yourself:

Question - Answer

Who am I? - Colin Teo

Who am I writing to? - Mr Halim, the manager

Why am I writing? -To recommend Mr Sam for an award

Because you are writing to a manager, your tone must be formal and respectful.

Step 2: Highlight the Required Information

The question gives 5 content points.

Requirement - Information from the Picture

When and where you dined -5 August 2022, Ginger Restaurant

What your mother liked - His recommendation of the spaghetti and his attentive service

What surprised you - He gave Colin a free slice of cheesecake

Award - Employee of the Month Award

Why he deserves it - Attentive, friendly, thoughtful, excellent customer service

Tip: Underline these points before writing. Missing a point may cost content marks.

Step 3: Use a Simple A1 Structure

Paragraph 1 – Purpose

State why you are writing.

Example:

I am writing to recommend Mr Sam for the Employee of the Month Award.

Paragraph 2 – Dining Experience

Mention:

• when

• where

• what happened

Paragraph 3 – Mother's Opinion

Explain what she liked about Mr Sam's service.

Paragraph 4 – Surprise and Award

Mention:

• the free cheesecake

• the award

• reasons for nomination

Paragraph 5 – Closing

Thank the manager.

Example:

Thank you for considering my recommendation.

A1 Vocabulary You Can Use

Instead of:

❌ good service

Use:

✅ excellent service
✅ outstanding service
✅ exceptional hospitality

Instead of:

❌ nice waiter

Use:

✅ attentive waiter
✅ thoughtful waiter
✅ courteous waiter

Instead of:

❌ gave me cake

Use:

✅ surprised me with a complimentary slice of cheesecake

Useful Formal Phrases

Opening

✅ I am writing to recommend...

Giving Reasons

✅ I believe he deserves this award because...

✅ He consistently goes the extra mile...

Closing

✅ Thank you for considering my recommendation.

PSLE A1 Checklist

Before submitting, check:

✓ Correct email format (To, Subject, Greeting, Closing)

✓ All 5 content points included

✓ Formal tone throughout

✓ Clear paragraphing

✓ Strong vocabulary

✓ Accurate grammar and punctuation

A1 Scoring Strategy

Content (Full Marks)

• Include every required point.

• Add a small elaboration to each point.

Language (High Marks)

• Use varied sentence structures.

• Use formal phrases.

• Include precise adjectives such as attentive, thoughtful, courteous and outstanding.

Following this method will help you achieve a PSLE English A1 standard for situational writing.

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